LCL Operations Agent
On-site · Czechia
Core
Manage end-to-end customer experience for Less than Container Load (LCL) import and export operations, ensuring quality and financial performance.
Role type
LCL Operations Agent
Builds
LCL shipping services for customers
Domain
Logistics / Shipping
Required skills
LCL operations knowledge, import/export expertise, customer relationship management, data processing, financial understanding, Czech language proficiency, English language proficiency
Preferred skills
Strong communication skills, detail orientation, hands-on approach
Responsibilities
Supervise booking and carrier transactions, handle Bill of Lading and sea freight documents, maintain relationships with offices and vendors, resolve customer queries, process data and generate reports