Client Program Manager
Core
Account-level program management driving supply chain optimization, service delivery, and profitability for key customers in a specific region.
Role type
Senior Client Program Manager (Supply Chain)
Builds
Optimized regional supply chain operations and customer service delivery
Domain
Global Logistics / Supply Chain Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Supply chain optimization, customer relationship management, project management, data analysis, process improvement (Lean), risk management, team leadership, cross-functional collaboration
Preferred skills
Experience with global business planning, P/L finance knowledge, multi-cultural environment navigation
Technologies
Lean tools, data analysis platforms
Responsibilities
Maintain and improve customer satisfaction (NPS), drive cost reduction projects, establish productivity and profitability baselines, manage operational team development, collaborate with global commercial and operational experts
Seniority
Senior, hands-on IC with leadership responsibilities