AI Deployment Strategist

💼 Full-time💰 $124,000–$124,000🗓 2026-09-29 → 2026-10-02

Core

Deploy production-ready AI agents and voice experiences for strategic enterprise customers, accelerating revenue and shaping the product roadmap.

Role type

Senior IC AI Deployment Strategist (Voice AI & LLM Agents)

Builds

Production AI agents, voice experiences, and integrations for enterprise contact centers

Domain

Enterprise SaaS, Contact Center, Voice AI, LLM Orchestration

Deliverable

production ML models

Required skills

LLM agent deployment, voice stack tuning (ASR/TTS), Python, TypeScript, CRM/Telephony integrations, evaluation framework design, pilot-to-production transition

Preferred skills

Contact center domain knowledge (Genesys, Five9, Zoom Contact Center), regulated industry experience (healthcare, finance), open-source contributions

Technologies

Python, TypeScript, ElevenLabs, Azure, Cartesia, Genesys, Five9, NICE, Zoom Contact Center, Decagon, Sierra

Responsibilities

Design and deploy AI agents in POC engagements; Engineer voice experiences by tuning speech synthesis and turn-taking; Build evaluation frameworks to measure resolution and satisfaction; Capture product gaps and generalize field solutions; Transition successful pilots to Professional Services

Seniority

Senior, hands-on IC

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About Zoom

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.