AI Deployment Strategist (Tokyo Based)

Tokyo 23 wardsFull-time2026-07-06 → 2026-11-11

Hybrid

Core

Deploy production AI agents for strategic customers during the sales cycle, taking Zoom Virtual Agent from proof-of-concept to live, trusted daily use within 90 days.

Role type

Senior IC AI Deployment Strategist (Voice AI & LLM Agents)

Builds

Production AI agents, voice integrations, and platform capabilities for enterprise customers

Domain

Enterprise SaaS, Voice AI, LLM Orchestration

Deliverable

production ML models

Required skills

LLM-based agent deployment, voice stack expertise (ASR, TTS, turn-taking), Python integration, test automation, contact centre domain knowledge, Japanese/English bilingualism

Preferred skills

Experience with regulated industries (healthcare, financial services, telecom), open-source contributions, voice agent benchmarks

Technologies

Python, TypeScript, Go, ElevenLabs, Azure, Cartesia, Genesys, Five9, NICE, Zoom Contact Center, Decagon, Sierra

Responsibilities

Deploy LLM-based agents with tool use and guardrails into production environments, build production integrations connecting enterprise systems, write tests and iterate against measurable targets, partner across Sales, Product, and Engineering to prove technical value, turn field insights into platform capabilities

Seniority

Senior, hands-on IC

About Zoom

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.