AI Deployment Strategist (Tokyo Based)
Core
Deploy production AI agents for strategic customers during the sales cycle, taking Zoom Virtual Agent from proof-of-concept to live, trusted daily use within 90 days.
Role type
Senior IC AI Deployment Strategist (Voice AI & SaaS)
Builds
Production AI agents, voice integrations, and platform capabilities for enterprise customers
Domain
Enterprise collaboration, Voice AI, SaaS
Deliverable
production ML models | product features
Required skills
Deploy LLM-based agents with tool use and multi-step orchestration, voice stack expertise (ASR, TTS, turn-taking, barge-in), build production integrations in Python with TypeScript or Go, write tests and iterate against measurable targets, contact centre domain knowledge, Japanese/English proficiency
Preferred skills
Experience with AI agent platforms (Decagon, Sierra), deploying in regulated industries (healthcare, financial services, telecom), contributing to voice agent benchmarks or open-source projects
Technologies
Python, TypeScript, Go, ElevenLabs, Azure, Cartesia, Genesys, Five9, NICE, Zoom Contact Center, Decagon, Sierra
Responsibilities
Partner across Sales, Product, and Engineering to prove technical value, work hands-on with voice AI and integrations, turn field insights into platform capabilities, validate agent performance before go-live
Seniority
Senior, hands-on IC