Lead Logistics Customer Experience and Operations Specialist
Core
Manages end-to-end customer experience and shipment processes for small/mid-sized Essential Services Customers.
Role type
Lead Logistics Customer Experience and Operations Specialist
Builds
End-to-end shipment processes and customer resolution workflows
Domain
Global logistics and supply chain
Deliverable
client delivery
Required skills
End-to-end process management, stakeholder engagement, issue resolution, compliance adherence
Responsibilities
Manage end-to-end shipment process in compliance with company procedures, look after Essential Services customers, own all customer issues and facilitate timely resolution by engaging relevant internal stakeholders
Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
