Specialist I, Patient Access - PHIDH
Based in United States
Core
First point of contact for patients in outpatient HIV and infectious disease clinics, handling registration, insurance verification, and financial collections.
Role type
Patient Access Specialist (Infectious Disease)
Builds
Patient registration records and financial collections for outpatient care
Domain
Healthcare / Infectious Disease
Required skills
Patient registration, insurance verification, financial counseling, EHR data entry, regulatory compliance (HIPAA/EMTALA), multi-tasking
Preferred skills
Epic familiarity, Microsoft Office Suite, typing 25 wpm
Responsibilities
Register and check in patients, verify insurance coverage, collect payments, coordinate with clinical teams for clinic flow, ensure regulatory compliance, provide training support to new hires
Seniority
Entry-level, individual contributor