Customer Service Associate
Core
Answering incoming calls, responding to customer inquiries via email, and tracking/updating shipments for Maersk Logistics.
Role type
Customer Service Associate
Builds
Customer support and shipment visibility for logistics clients
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
Oral and written communication, problem-solving, multitasking, organizational skills, MS Excel
Responsibilities
Answer incoming calls, respond to email inquiries, make outgoing calls to follow up on shipments, track and update shipment data, assist stations and cartage agents
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