Solutions Engineer - Federal
Core
Trusted technical advisor for Federal clients, translating complex requirements into product recommendations and championing feature requests.
Role type
Senior Solutions Engineer (Pre-sales)
Builds
Deployment designs, proofs of concept, and responses to RFIs/RFQs/RFPs for government communication and collaboration workflows.
Domain
Federal Government (Civilian & DoD) / Unified Communications & Cloud Collaboration
Deliverable
product features
Required skills
Unified Communications, video, web conferencing, voice, SaaS, FedRAMP, IL5, NIPRNet, SIPRNet, SAML/SSO, PBX, TDM, MPLS, VoIP, SIP, H.323, AI, firewall traversal, CDNs
Preferred skills
SaaS, Federal Civilian Government or DoD support experience, Federal clearance, Cybersecurity certifications (CISSP, OSCP, CISM, CEH, GSEC)
Technologies
Zoom platform, Microsoft Teams, firewalls, routers, reverse proxies, MCP
Responsibilities
Provide product presentations and demonstrations; create deployment designs and plans; implement proofs of concept; prepare responses to RFIs, RFQs, and RFPs; act as lead advocate for Federal clients during the sales cycle; propose and design solutions for collaboration challenges; translate technical needs into product development suggestions.
Seniority
Senior, hands-on IC