Sales Support Specialist
Core
Provide administrative support for sales transactions, manage customer communications, and analyze customer segments to drive sales volumes and share of wallet.
Role type
Sales Support Specialist
Builds
Sales administration processes and customer response workflows
Domain
Global logistics and trade
Required skills
Sales administration, Customer communication, Stakeholder management, Data analysis, Process adherence, Documentation management
Preferred skills
Rotational night shift flexibility, Global stakeholder interaction experience
Technologies
Internal sales and service systems
Responsibilities
Manage email communications and internal cases from customers and stakeholders, Analyze customer segments to identify sales opportunities, Coordinate with internal teams to deliver customer-aligned solutions, Maintain accurate records in sales activity systems, Respond to customers in line with business requirements, Analyze customer feedback to identify improvement areas