Air Operations Agent
Core
Point of reference for customers ensuring end-to-end carrier management for airfreight operations from first contact to delivery.
Role type
Air Operations Agent
Builds
Airfreight shipments and carrier bookings
Domain
Global logistics and airfreight
Deliverable
product features
Required skills
Airfreight operations management, Carrier mix balancing, Booking transaction management, Billing follow-up, Customer query resolution, Data processing
Preferred skills
MS Office proficiency, Problem solving, Detail orientation
Responsibilities
Manage export and import air shipments, Maintain relationships with carriers and customers, Resolve customer issues in English and Hungarian, Process data and generate reports
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