Customer Service Representative
Core
Provide customer service to callers, answer inquiries, and troubleshoot issues for Maersk's warehousing and distribution logistics.
Role type
Customer Service Representative
Builds
Customer support and shipment tracking services for logistics clients
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
oral and written communication, problem-solving, technological aptitude, multitasking, organizational skills
Responsibilities
Answer incoming calls, monitor and respond to email inquiries, make outgoing calls to follow up on shipment status, track and trace shipments, assist pilot stations and cartage agents, master outside customer applications
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