General Manager
Core
Store leadership responsible for culture, team engagement, guest experience, and overall business performance.
Role type
General Manager (Restaurant/Retail)
Builds
A profitable, safe, and high-performing coffee store location.
Domain
QSR / Coffee Shop
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
P&L management, sales growth, team recruiting and training, guest satisfaction management, inventory control, cash handling, food safety compliance, scheduling, conflict resolution
Preferred skills
ServSafe certification, change leadership
Technologies
Workday, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Beekeeper
Responsibilities
Own the entire recruiting process from posting to onboarding; drive sales and traffic growth while managing P&L; ensure food safety and sanitization standards; coach and develop team members; handle guest complaints and recovery; maintain accurate records and inventory control.
Seniority
Individual Contributor, Management
