Enhanced Scheduler
Core
Registering and scheduling patients across Intermountain Healthcare facilities, acting as a single point of contact for patient registration, insurance verification, and provider coordination.
Role type
Patient Access Coordinator / Enhanced Scheduler
Builds
Patient appointment schedules and registration records
Domain
Healthcare administration / Patient Access
Required skills
Patient registration, insurance benefit verification, demographic data entry, financial counseling, multi-location appointment coordination, regulatory compliance documentation, conflict resolution
Preferred skills
Medical terminology, CPT/ICD coding, health insurance claims billing, Spanish language proficiency
Technologies
EMPI, Electronic Health Records (EHR), word processing, spreadsheet, email, calendaring programs
Responsibilities
Verify accuracy of EMPI links, identify and report compromised records or identity theft, input patient demographic and insurance data into databases, hold financial discussions regarding costs and assistance, coordinate appointments between multiple locations, document patient interactions, greet patients in person and on phone, handle difficult customer situations, mentor new employees
Seniority
Individual Contributor, mid-level