General Manager
Core
Manage financial performance, team engagement, and guest experience for a single Caribou Coffee store.
Role type
Store General Manager
Builds
Coffee retail operations and guest service experiences
Domain
QSR / Coffee retail
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> physical/clinical work (retail operations)
Required skills
P&L management, staff scheduling, inventory control, food safety compliance, sales growth strategies, conflict resolution
Preferred skills
ServSafe certification, Toast POS systems, recruitment experience, profit & loss analysis
Technologies
Toast, CrunchTime, GoSpotCheck, EcoSure, TeamworX, Medallia, Workday
Responsibilities
Manage store budgets and Operating Statements; ensure full staffing and schedule adherence; drive sales and traffic growth; maintain food safety and sanitation standards; coach and develop team members; resolve customer relations issues.
Seniority
Individual Contributor, Store Level
