Export Agent, Gateway
Core
Manage air freight capacity, costs, and service delivery for airline partners and customers, ensuring end-to-end shipment visibility and exception resolution.
Role type
Senior Air Freight Export Agent
Builds
Air freight shipments via airline partners
Domain
Logistics / Air Freight
Deliverable
product features
Required skills
Air freight E2E process management, capacity planning, cost management, exception handling, stakeholder coordination, billing validation
Preferred skills
Special cargo handling knowledge (DG, High Value, Project Vehicle), system proficiency (CargoWise, SAP)
Technologies
CargoWise, SAP, Microsoft Office
Responsibilities
Optimize cargo planning and network capacity; manage daily spot procurement and cost leveraging; monitor full shipment lifecycle from order to delivery; identify and mitigate risks (capacity, delay, customs); coordinate service recovery with operations and airlines; ensure billing accuracy and profitability awareness.
Seniority
Senior, hands-on IC