Air Operations & FinOps Team Lead - NAM/LAM
Core
Leading day-to-day Air Operations and Air FinOps execution, ensuring high-quality delivery of Export/Import processes, billing accuracy, system compliance, and KPI performance.
Role type
Team Lead, Air Operations & Financial Operations
Builds
Global trade logistics services for customers
Domain
Logistics / Supply Chain / Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Air Export/Import workflows, billing and finance controls, SO/PO management, cost accuracy validation, KPI interpretation, root-cause analysis, team coaching, stakeholder management, process governance, Kaizen initiatives, system proficiency (CW1)
Preferred skills
Leading small teams, acting as SME, strong analytical skills, problem-solving, decision-making, continuous improvement mindset
Technologies
CW1, MOS (Maersk Operating System)
Responsibilities
Lead, coach, and develop a team of specialists; oversee end-to-end Air OPS processes (booking, documentation, manifesting, cargo release); manage timely and accurate SO/PO creation, cost posting, and customer invoicing; review daily/weekly dashboards and present performance updates; serve as the first escalation point for Areas, CX teams, and internal Finance; ensure SOPs, SLAs, and WI are updated and adhered to.
Seniority
Manager, hands-on IC