Assistant Manager - Franklin MA
Core
Supervise last-mile delivery operations, coordinate with haulers and clients, and manage in-home delivery logistics for customers.
Role type
Assistant Manager, Last Mile Logistics
Builds
End-to-end warehousing and distribution logistics solutions
Domain
Logistics / Supply Chain / Transportation
Deliverable
product features
Required skills
Vendor relationship management, shipping discrepancy resolution, GPS dispatching, in-home delivery oversight, data analysis with Excel, supervisory training and performance management
Preferred skills
Manufacturing environment experience, self-motivation, creative problem-solving
Responsibilities
Develop and maintain relations with vendors and contractors; Ensure follow-up on shipping discrepancies and damage claims; Coordinate communication between delivery teams and client management; Dispatch trucks using GPS; Oversee in-home delivery and customer interfaces; Maintain monthly operating reports; Supervise, train, and direct haulers/delivery teams
Seniority
Mid-level, hands-on IC with supervisory duties