Customer Representative (Dutch-speaking) - On-site - Sports industry MA01
On-site · Spain
Core
Handle incoming and outbound customer contacts via telephone and email for brands in the sports industry, ensuring high satisfaction and brand image presentation.
Role type
Customer Representative (IC)
Builds
Customer support interactions for global sports brands
Domain
Sports industry + Customer Support
Deliverable
client delivery
Required skills
Dutch (proficient/bilingual), English (advanced), active listening, written communication, customer-focused attitude, goal orientation
Responsibilities
Handle incoming customer contacts via telephone and email, perform outbound contacts to resolve issues, log call details and follow-ups, ensure correct presentation of customer's corporate and brand images, enrich and localize the knowledge database