Asesor de Servicio al Cliente - Mercado Español AD03
Core
Customer service advisor handling inquiries and resolving issues for clients across various business units via multiple channels.
Role type
Customer service advisor
Builds
Customer support interactions and order processing
Domain
Technology services / Customer support
Deliverable
client delivery
Required skills
Spanish (native or proficient), problem-solving, organization, communication, customer orientation, system proficiency
Preferred skills
Experience with call centers, CRMs (e.g., 365 Dynamics), ERPs (e.g., Navision)
Responsibilities
Answer client questions and resolve problems quickly, interact via phone/email/chat/forms, process orders and requests, stay updated on products and policies
Seniority
Individual contributor