Sr. Technical Representative IT Ops (TCF)
Based in Philippines
Core
Provides basic system-level support for multi-user operating systems, hardware, and software tools, including installation, configuration, maintenance, and troubleshooting for desktops, phones, and peripherals.
Role type
Technical Representative (IT Operations)
Builds
Maintains IT infrastructure and ensures system availability for internal and external clients.
Domain
Information Technology / Global Security
Deliverable
infrastructure
Required skills
basic troubleshooting, hardware and software upgrades, site maintenance, antivirus updates, patch management, backup procedures, inventory management
Responsibilities
Coordinate with engineering workgroups, provide telephony support, perform break/fix engagements, maintain hardware/software inventory, conduct site safety checks, perform server backups