Customer Service Representative (Portuguese-speaking) - Remote - Healthcare Industry GH03
Core
Remote Customer Service Representative handling outbound calls, appointment booking, and back-office tasks for healthcare clients.
Role type
Customer Service Representative
Builds
Customer support operations for healthcare brands
Domain
Healthcare / BPO
Deliverable
client delivery
Required skills
Portuguese (bilingual or proficient), Spanish, appointment scheduling, outbound calling, multitasking, data documentation
Preferred skills
Salesforce, healthcare industry interest, back-office experience
Responsibilities
Book customer appointments, make outbound follow-up calls, manage multiple priorities, perform back-office tasks, provide phone and email support, document interaction details, update service knowledge
Seniority
Individual Contributor
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