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Sr. Customer Manager - Kroger (Frozen)

USA-Ohio-Cincinnati💼 Full-time🗓 2026-09-02 → 2026-09-25

Core

Lead development and execution of key account strategies for Kroger to accelerate customer, category, and business segment growth.

Role type

Sr. Customer Manager (Key Account Management)

Builds

Strategic business plans, sales strategies, and innovation pipelines for snacking brands.

Domain

CPG / Snacking / Retail

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

CPG account management, marketing, retail setting experience, syndicated data analysis (IRI, Nielsen), value channel management, category management, shopper insights, broker management

Preferred skills

Advanced degree, experience with Kroger local retail sites

Responsibilities

Develop 3-year customer business plans including market share, NSV, operating profit, and ROI; Establish sales strategies for product distribution, merchandising, and shelf space; Liaise with Kroger entities, brokers, and Mars teams for S&OP and forecasting; Translate customer vision into innovation propositions.

Seniority

Senior, hands-on IC

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