Referral Coordinator - Central Resource Center - Care Management
Core
Schedules referrals, authorizes medical services, and maintains patient records to coordinate care for patients and providers.
Role type
Referral Coordinator
Builds
Scheduling and authorization workflows for screening, diagnostic, and therapeutic services
Domain
Healthcare administration
Required skills
Scheduling, referral authorization, medical record maintenance, data entry, insurance verification, customer service, office equipment operation
Preferred skills
Special project support, training participation
Technologies
Microsoft Word, Excel, Access, database software
Responsibilities
Ensures timely scheduling of patient visits, testing, procedures, and surgeries; Verifies referral and authorization requirements; Provides directions and assistance to patients and visitors; Communicates with management, clinical staff, and external partners; Manages changing priorities and workload interruptions.
Seniority
Entry-level, individual contributor