Strategic Account Manager
Core
Senior leader driving profitable growth and strategic partnerships for Amazon within ORBIS Amazon solutions, overseeing service, manufacturing, and supply chain operations.
Role type
Senior Strategic Account Manager (Enterprise)
Builds
Reusable packaging and supply chain solutions for enterprise clients
Domain
Packaging & Supply Chain
Deliverable
client delivery
Required skills
Strategic account planning, complex contract negotiation, enterprise relationship management, cross-functional leadership, RFP/RFI/RFQ management, supply chain operations oversight, commercial strategy development
Preferred skills
Reusable packaging industry experience, manufacturing leadership, retail supply chain or e-commerce background
Technologies
None explicitly stated
Responsibilities
Develop and execute strategic account plans to drive revenue and market share; Build and maintain Senior Manager-level relationships with Amazon; Serve as escalation point and advocate for customer service issues; Lead customer business reviews and executive presentations; Negotiate complex commercial agreements and service contracts; Partner with cross-functional teams to align operational capabilities with customer requirements; Monitor operational KPIs and service levels; Lead customer implementations and network expansions.
Seniority
Senior, hands-on IC with strategic oversight
