Communication Specialist I - Ambulance Dispatch - FT
Core
Dispatch ground ambulances and coordinate patient transport for Carilion Clinic Patient Transport department.
Role type
Ambulance dispatch coordinator
Builds
Ground ambulance dispatch services for patient transfers
Domain
Healthcare / Emergency Medical Services
Deliverable
client delivery
Required skills
EMT-Basic/Advanced/Intermediate/Paramedic certification, call center or 911 dispatch experience, multi-tasking, keyboarding proficiency, electronic medical records review
Preferred skills
None stated
Technologies
Dispatch software, Windows-based systems
Responsibilities
Receive and screen emergency calls, dispatch ground ambulances within two minutes, determine level of care and transport mode, schedule and cancel trips, monitor response times, review electronic medical records for resource matching
Seniority
Entry-level IC
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