Payment Investigations Director, Banking & Liquidity
Core
Manage investigations teams in Chicago to resolve payment-related issues, ensure adherence to controls, and develop staff.
Role type
Senior IC Payment Investigations Director
Builds
Payment investigation processes and fraud monitoring teams
Domain
Banking & Liquidity
Required skills
People management, Leadership, Swift payment messaging (MT103, 202, 202COV, 199, 299), Fedwire, SWIFT, CHIPS, Payment investigations, Cash and payment industry knowledge, Problem solving, MS Office
Preferred skills
Strategic change management, Cross-regional collaboration
Technologies
Swift, Fedwire, CHIPS, ISO messaging formats
Responsibilities
Oversee daily operations of investigations teams, Analyze work to improve processes and automation, Coach and mentor staff, Work with peers for cross-collaboration, Manage staff performance, Hire and build new fraud monitoring team, Prepare for industry changes in payment infrastructure, Develop monthly metrics for management
Seniority
Senior, hands-on IC
