Associate Director, Rewire Field Experience and Agentic AI Architect
Core
Design the end-to-end IT architecture for a connected agentic field experience integrating AI agents, CRM, and field intelligence to guide sales reps from insight to action.
Role type
Senior IC IT Architect (Agentic AI & Field Experience)
Builds
AI Prep Agent, Field Intelligence Dashboard, AI Post-Call Agent, HCP-Facing AI Agents
Domain
Pharma sales technology, Agentic AI, CRM integration
Deliverable
production ML models | product features | infrastructure
Required skills
IT Architecture, Agentic AI design, CRM integration patterns, API design, Security & Privacy architecture, Scalability design, Build-vs-buy analysis, Architecture governance
Preferred skills
Veeva Vault expertise, Databricks experience, Responsible AI frameworks, Enterprise architecture standards
Technologies
Veeva Vault CRM, Databricks, Enterprise AI platforms
Responsibilities
Define integration patterns between AI agents and Veeva Vault CRM; Design consumer-layer architecture for agentic workflows and contextual reasoning; Establish interfaces with coaching and performance tracking platforms; Own architecture decisions and technical standards for the core experience; Embed security, privacy, and compliance controls into AI agent designs; Translate architecture concepts into incremental releases and delivery plans.
Seniority
Senior, hands-on IC
