Sr Manager, ServiceNow
Core
Lead end-to-end ServiceNow solutions as a business partner and technical architect for GRC, SecOps, and Legal Service Delivery modules.
Role type
Senior Manager, ServiceNow Architect & Business Partner
Builds
Scalable ServiceNow platform solutions for GRC, SecOps, and Legal Service Delivery
Domain
Life Sciences / IT Governance, Risk, and Compliance
Required skills
ServiceNow platform architecture, Agile story translation, stakeholder management, platform migration leadership, UAT coordination, delivery metrics reporting, vulnerability management processes, Privacy Management workflows
Preferred skills
Third-Party Risk management, Legal Service Delivery, Qualys/Wiz familiarity, OneTrust experience, CRISC/CISA/CISM certifications
Technologies
ServiceNow, OneTrust, Qualys, Wiz
Responsibilities
Lead initiatives end-to-end as business partner and technical architect; Gather requirements and translate to Agile stories; Design scalable solutions across GRC, SecOps, and Legal modules; Manage relationships with process owners; Partner with OneTrust for privacy workflows; Support platform migrations; Coordinate UAT and release lifecycle; Prepare delivery metrics for leadership.
Seniority
Senior, hands-on IC with management responsibilities