Patient Accounting Supervisor (HS)
Core
Overseeing Patient Financial Services Specialist staff handling account receivable billing/recovery and patient customer service call center operations.
Role type
Senior IC patient accounting supervisor
Builds
Department workflow and financial analysis for patient accounts
Domain
Healthcare administration / Patient financial services
Deliverable
dashboards & analysis
Required skills
Team leadership, workflow management, financial analysis, regulatory compliance, conflict resolution, performance documentation, staff training, scheduling, third-party communication
Preferred skills
4-8 years of relevant experience
Responsibilities
Manage department workflow and distribute work, monitor work quality and quantity, prioritize and schedule daily tasks, provide leadership in operations, ensure team training and communicate procedural changes, perform financial analysis of accounts, address and resolve escalated issues with third parties and patients, document employee performance and progress
Seniority
Senior, hands-on IC