MedTech Recall Field Specialist Coordinator- Remote Eastern Time Zone EST
Remote · from United States
Core
Coordinating and contacting key customers on medical device recalls, providing upgrades, troubleshooting, and documenting work.
Role type
Recall support coordinator
Builds
Recall support services for medical device manufacturers
Domain
MedTech / Healthcare
Deliverable
client delivery
Required skills
outbound calling, data entry, documentation, technical software skills, confidentiality
Preferred skills
healthcare experience, prior recall experience, customer service experience
Responsibilities
Conduct outbound calls to notify potentially affected facilities, maintain confidentiality, adhere to script and messaging protocols, perform data entry and management, provide customer feedback to corporate teams