MedTech Recall Field Specialist Coordinator - Remote West Coast/PST
Core
Coordinating and contacting key customers regarding voluntary medical device recalls, providing upgrades, troubleshooting, and documenting work.
Role type
Field operations coordinator (medical device recalls)
Builds
Recall support programs for medical device manufacturers
Domain
Healthcare / Medical Devices
Deliverable
client delivery
Required skills
Outbound calling, data entry, documentation, technical software skills, confidentiality
Preferred skills
Healthcare experience, prior recall experience, customer service experience
Technologies
Provided database systems
Responsibilities
Conduct outbound calls to notify potentially affected facilities, maintain confidentiality and professionalism, adhere to script and messaging protocols, perform data entry and management, provide customer feedback to corporate teams
Seniority
Entry-level / Individual Contributor