Healthcare Customer Support Agent – Native French
Core
Recruit and manage a panel of doctors to participate in market research studies, maintaining engagement and trust through calls and follow-ups.
Role type
Healthcare Customer Support Agent (Recruitment & Panel Management)
Builds
Market research panels of healthcare professionals
Domain
Healthcare / Clinical Research
Deliverable
client delivery
Required skills
French (native), English (working knowledge), telephone communication, email communication, attention to detail, organizational skills, analytical skills
Preferred skills
Experience in multi-national corporations, translation skills
Responsibilities
Call doctors to invite them to market research studies, initiate follow-up calls to achieve participation rates, maintain doctor panel information, troubleshoot queries, perform documentation and mailings
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