Director of Application Management
Core
Strategic leadership and governance for Advancement technology applications and platforms, serving as Product Owner to translate business needs into technology solutions for fundraising and engagement.
Role type
Director of Application Management (Product Owner)
Builds
Scalable, sustainable enterprise platforms and application portfolios for Advancement
Domain
Higher Education / Nonprofit Fundraising / Enterprise CRM
Required skills
Enterprise application management, CRM administration, product ownership, technology roadmap planning, stakeholder management, team leadership, software lifecycle management, project management
Preferred skills
Higher education advancement experience, Salesforce ecosystem (Marketing Cloud, Experience Cloud), Agile methodologies, vendor partnership management
Technologies
Salesforce, Marketing Cloud, Experience Cloud, Cvent, Shopify
Responsibilities
Lead development and execution of the Advancement technology roadmap; Serve as Product Owner establishing governance processes for intake and prioritization; Oversee application enhancement projects from planning through implementation; Act as primary liaison between Advancement and Information Technology Services; Provide leadership to Application Management staff and optimize user experience
Seniority
Director, strategic leadership & team management