Patient Service Specialist
Core
Administrative support for patient intake, scheduling, and data management within a university health center.
Role type
Patient Service Specialist (Administrative)
Builds
Patient records, intake forms, and correspondence for University Health and Counseling Services
Domain
Higher Education / Student Health Services
Deliverable
dashboards & analysis
Required skills
Medical terminology, Windows-based computer proficiency, data entry, phone and in-person inquiry handling, electronic messaging system usage
Preferred skills
Experience in university/college health centers, customer service in under-represented student communities
Technologies
EClinical Works (ECW), Five9
Responsibilities
Reception, registration, and scheduling of patients; data entry of immunization records and medical charts; communicating with clinical providers; managing correspondence and medical record requests
Seniority
Entry-level to Mid-level, hands-on IC