Gordon-CenSSIS Systems Coordinator
Core
Manage and maintain research systems, computers, and network services while providing expert technical support to faculty, staff, students, and contractors.
Role type
Systems Coordinator (IT Support & Administration)
Builds
Research computing infrastructure and user productivity tools for an academic center
Domain
Academic Research / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows Server Administration, Linux Server Administration, End-user IT support, Mobile device troubleshooting, Networking fundamentals, Hardware troubleshooting, Software installation and configuration, Incident management, Documentation creation
Preferred skills
VMware virtualization, CMS management (WordPress, Drupal), HTML/CSS, Service desk applications, AV media and telephony
Technologies
Windows Server, Linux, Microsoft 365, Adobe Suite, Matlab, Zoom, WebEx, VMware, TCP/IP, LDAP, NFS, CIFS, DNS, DHCP
Responsibilities
Provide 1st, 2nd, and 3rd tier technology and telecommunications support; Administer and monitor computer servers and systems; Create end-user documentation and training modules; Perform security evaluation and remediation.
Seniority
Mid-level, hands-on IC