Clinical Triage Specialist (LPN/RN) - Primary Care (PA & NJ Residents Only)
Core
Deliver clinical triage and patient support via phone and electronic messages for primary care practices, assessing symptoms and guiding patients to appropriate care levels.
Role type
Clinical Triage Specialist (LPN/RN)
Builds
Patient care pathways and appointment scheduling
Domain
Primary Care / Telehealth
Deliverable
client delivery
Required skills
Nursing judgment, clinical protocol adherence, electronic health record management, symptom assessment, patient communication, prioritization, documentation
Preferred skills
Time management, problem-solving, compliance focus
Technologies
Electronic health record systems
Responsibilities
Answer and prioritize clinical triage calls, verify patient demographics, manage escalated electronic patient messages, document symptoms and nursing assessments, coordinate services and schedule appointments, provide clinical advice based on protocols
Seniority
Mid-level, hands-on IC