Field Service Engineer (Augusta, GA or Greenville, SC)
Core
Field Service Engineer responsible for servicing Beckman Coulter products at customer facilities, performing preventive maintenance, upgrades, and troubleshooting to ensure customer satisfaction and decreased downtime.
Role type
Field Service Engineer
Builds
Maintains and supports life sciences, diagnostics, and biotechnology equipment for customers.
Domain
Life Sciences / Biotechnology / Diagnostics
Deliverable
physical/clinical work
Required skills
Mechanical/Electrical/Biomedical engineering knowledge, problem solving, diagnosing, troubleshooting, customer relationship management, driving urgency, first-time fix focus
Preferred skills
Laboratory or field service experience, experience in regulated laboratory environments
Technologies
Beckman Coulter products
Responsibilities
Servicing Beckman Coulter products at the customer facility, cultivating customer relationships and supporting commercial initiatives, addressing customer needs promptly with an emphasis on a first-time fix through the problem-solving process, performing regular preventive maintenance and upgrades
Seniority
Entry-level, hands-on IC