Field Service Engineer
Core
Provide on-site and remote technical support, troubleshooting, and service for Leica and other Danaher diagnostics products (Histology, Pathology Imaging, Staining) to hospital labs and mobile clinics.
Role type
Field Service Engineer (Medical Diagnostics)
Builds
Hardware, software, and connectivity solutions for life science diagnostic equipment
Domain
Life sciences, diagnostics, biotechnology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Advanced troubleshooting, independent problem solving, customer/vendor management at business and technical levels, product knowledge acquisition, KPI-driven service delivery
Preferred skills
None stated
Technologies
None explicitly listed beyond general hardware/software/connectivity
Responsibilities
Perform on-site and remote technical support for diagnostic products; troubleshoot advanced complaints independently; ensure service KPIs are met; maximize system performance and minimize downtime
Seniority
Mid-level (3-5 years experience)