Area Service Engineer
Core
Delivering technical service and customer support for clinical diagnostic instruments in the Hyderabad region.
Role type
Area Service Engineer (Field Service)
Builds
Preventive maintenance plans, corrective actions, and customer support for IVD systems
Domain
Life Sciences / Clinical Diagnostics / In Vitro Diagnostics (IVD)
Deliverable
client delivery
Required skills
Engineering degree (B.E./B.Tech), 5-8 years experience in IVD technical services, advanced technical competency in IVD product lines, troubleshooting skills, preventive maintenance planning
Preferred skills
Hardware & SW field service experience, service revenue generation, CRM software usage
Responsibilities
Install instruments and provide basic operation training, ensure timely preventive maintenance (PM) and modifications (MOD), manage spare parts and resolve difficult product issues to minimize downtime
Seniority
Mid-Senior, hands-on IC