Field Applications Specialist- Phoenix, Arizona
Core
Provide in-field technical assistance, instrument installation, and training for diagnostic products to grow the user base and support sales teams.
Role type
Field Applications Specialist (Medical Diagnostics)
Builds
Cepheid molecular diagnostic systems and tests for healthcare laboratories
Domain
Life sciences, diagnostics, biotechnology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Medical Technologist (MT) or Clinical Laboratory Scientist (CLS) experience, instrument operation, assay implementation, customer training, territory management, travel coordination
Preferred skills
FAS/MT/CLS/MLS/MLT training experience, Salesforce.com proficiency, Microsoft PowerPoint, regulatory compliance knowledge
Technologies
Cepheid instruments, Salesforce.com, Microsoft Office, Zoom, Microsoft Teams
Responsibilities
Install instruments and train customers on CLIA waived and Moderate Complex systems, provide ongoing support for instrumentation and software revisions, develop account strategies with sales representatives, coordinate implementation activities in health systems, manage assigned territory including travel and scheduling
Seniority
Mid-level, hands-on IC