Field Service Engineer - Territory: Raleigh / Durham, NC
Core
Field Service Engineer providing troubleshooting, installation, validation, preventative maintenance, and repair for clinical diagnostic equipment in the Raleigh/Durham area.
Role type
Field Service Engineer (Technical Support)
Builds
Clinical diagnostic systems and instruments
Domain
Life sciences, diagnostics, and biotechnology
Deliverable
Physical/clinical work
Required skills
Troubleshooting complex systems, diagnosing and repairing mechanical/electromechanical/electronic equipment, installation, validation, preventative maintenance, service repair, technical training
Preferred skills
Advanced troubleshooting, customer relationship management
Technologies
Beckman Coulter equipment, OBI, Sales Force, SharePoint
Responsibilities
Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair on Beckman Coulter equipment; maintain customer service logs and internal service records; order repair parts; communicate with internal and external customers; assist in training newer Field Service Engineers
Seniority
Entry-level to Mid-level, hands-on IC