Field Service Engineer- Hematology- Tri-Cities, WA
Core
Troubleshooting, installation, preventative maintenance, and service repair of clinical diagnostic equipment (Hematology, Automation, Immunoassay, Chemistry, Urinalysis, Clinical IT, Microbiology) to ensure optimal performance for customers.
Role type
Field Service Engineer (Hematology & Diagnostics)
Builds
Service reliability and uptime for Beckman Coulter diagnostic platforms in clinical laboratories.
Domain
Life sciences diagnostics and biotechnology
Deliverable
physical/clinical work
Required skills
diagnosing and repairing mechanical/electromechanical/robotic/electronic equipment, instrumentation troubleshooting, installation, preventative maintenance, service repair, technical training delivery, customer service log management, parts ordering, business system utilization (OBI, Salesforce, SharePoint), autonomous problem solving
Preferred skills
advanced troubleshooting, validation, modifications, stakeholder relationship management, technical college degree in biomed/engineering
Technologies
Beckman Coulter diagnostic platforms, OBI, Salesforce, SharePoint
Responsibilities
Handle troubleshooting, installation, preventative maintenance, and service repair of Beckman Coulter equipment; maintain accurate customer service logs and internal service records; order repair parts and adhere to cycle times; provide technical training on products to customers and newer engineers.
Seniority
Entry-level to Mid-level, hands-on IC