User Experience Operations Lead
Core
Establish unified decision routines and shared operating models to ensure the UX organization operates as a cohesive unit, bridging UX disciplines with the broader Product organization.
Role type
Senior IC UX Operations Lead
Builds
Unified operating models, standardized workflows, and automation for the UX organization
Domain
Technology / UX Operations
Required skills
UX operations, design/research program management, operating model design, vendor management, budget ownership, executive preparation, hiring/onboarding systems, AI/automation, operational metrics
Preferred skills
Influencing without authority, cross-functional facilitation, multidisciplinary UX organization experience, Product Operations partnership, competency frameworks, Figma/Jira proficiency
Technologies
Figma, Jira, AI tools, budget-tracking tools
Responsibilities
Design and run recurring rituals and decision-making checkpoints; Prepare the Head of UX for Product Strategy sessions; Own UX tooling and vendor budget; Consolidate communication channels and audit tooling ecosystem; Build hiring and onboarding systems; Connect Research Ops to shared rhythms; Run executive reporting cadence; Identify repeatable workflows for AI or automation; Create rituals for team culture
Seniority
Senior, hands-on IC
