Director, Brand Operations
Core
Build the operating system for Ramp's Brand team to streamline high-volume creative production, cross-functional coordination, and delivery across product launches and growth initiatives.
Role type
Director of Brand Operations (IC)
Builds
Brand operating system (processes, milestones, ways of working) enabling rapid shipping of creative assets
Domain
Fintech / Brand Operations / Creative Production
Deliverable
product features
Required skills
Exceptional organization, cross-functional root-cause analysis, system and automation building, metrics-driven delivery, hands-on lean leadership, bias for better ways of working
Preferred skills
Scaling in-house creative studios, AI-assisted operational workflows
Technologies
AI tools for workflow automation
Responsibilities
Own and build the operating system for Brand's creative production; Diagnose and fix bottlenecks across functions; Protect creatives from organizational complexity; Automate workflows using AI; Partner with creative leads to align operations and creative; Act as Brand's ambassador to other teams
Seniority
Director, hands-on IC