Supply Chain Account Specialist
Core
Manage end-to-end supply chain operations and order fulfillment for assigned retail customers to ensure on-time, complete deliveries and inventory targets.
Role type
Supply Chain Account Specialist
Builds
Consumer personal care and household products (diapers, wipes, detergents, etc.) for large retailers and healthcare organizations
Domain
Consumer Packaged Goods (CPG) / Personal Care
Deliverable
product features
Required skills
Order processing, Vendor Managed Inventory (VMI) management, supply chain coordination, data analytics, problem solving, Microsoft Excel, SAP exposure
Preferred skills
Bachelor's degree in supply chain, order fulfillment experience
Technologies
SAP, customer web portals, order processing systems
Responsibilities
Establish and maintain effective working relationships with customers to ensure supply requirements are met; Collaborate with internal teams (sales, planning, distribution) to anticipate and resolve product flow issues; Monitor open orders and inventory reports to track progress through shipment; Process customer orders, sample orders, and claims; Lead periodic VMI performance review meetings; Coordinate new item launches and product transitions; Manage order allocation and communicate availability to customer buyers.
Seniority
Individual Contributor, mid-level