Senior UX Researcher
Core
Lead strategic UX research for Workiva's Financial Reporting solution, focusing on AI-enabled experiences, human-AI interaction, and product strategy.
Role type
Senior UX Researcher (Product Experience)
Builds
AI-powered financial reporting features and research methodologies for trust and usability
Domain
Financial technology / AI / Human-Computer Interaction
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Qualitative and quantitative research methodologies, experimental design, statistical analysis, psychometrics, survey design, behavioral research, mentoring researchers, data architecture, spreadsheet automation, analytics literacy, product telemetry integration
Preferred skills
Researching Generative AI experiences, designing methods for human-AI interaction, influencing product strategy, transforming theoretical constructs into measurable metrics
Technologies
SUS, UMUX, complex formulas, automation tools, product telemetry systems
Responsibilities
Lead end-to-end research from discovery to evaluative studies, design and execute research strategies informing roadmap decisions, partner with Product/Design/Engineering to reduce risk, develop methods for evaluating AI features, define best practices for measuring AI effectiveness, mentor teammates and share best practices, communicate findings to technical and executive audiences
Seniority
Senior, hands-on IC with mentorship responsibilities
