Sales Support & Administration Coordinator
Core
Support the Account Management team by managing order processing, onboarding, contract implementation, and customer inquiries to ensure a seamless customer experience.
Role type
Sales Support & Administration Coordinator
Builds
Customer onboarding workflows, order processing pipelines, and contract implementation processes
Domain
Financial services / Risk solutions / SaaS
Required skills
Salesforce, CRM systems, Microsoft Office, billing/invoicing, SAP, stakeholder coordination, process execution
Preferred skills
Financial services experience, insurance, professional services, technology, SaaS
Responsibilities
Respond to customer inquiries and resolve issues, process orders and implement contracts, coordinate with Legal/Finance/Fulfilment teams, maintain records in Salesforce and internal systems, identify process improvement opportunities