Financial Business Support Specialist
Core
Serve as the primary point of contact for contract administration, business support, and customer on-boarding within the payments ecosystem.
Role type
Financial Business Support Specialist
Builds
Contract administration and customer on-boarding processes
Domain
Payments / Financial Services
Deliverable
dashboards & analysis
Required skills
Contract administration, invoice dispute resolution, contract-to-cash cycle knowledge, customer on-boarding, report generation, specialized research
Preferred skills
Salesforce, Oracle, Jira
Technologies
Jira, Salesforce, Oracle, Microsoft Office
Responsibilities
Monitor and resolve internal and external inquiries and disputes related to contracts and invoices; Provide customer support throughout the onboarding process including vendor setup; Analyze and coordinate contract cancellations, maintenance audits, and CPI notifications; Distribute customer invoices via email, post, and electronic portals; Collect Purchase Order numbers to ensure accurate invoicing.
Seniority
Mid-level, 2+ years experience