Client Servicing Division Lead - Asset Management
Core
Lead a regional or strategic market focus team to establish and nurture a top-tier client servicing organization for asset management clients.
Role type
Senior leadership, client servicing division lead
Builds
Investment accounting and book of record solutions across the full investment lifecycle
Domain
Asset management, investment operations, financial services
Deliverable
client delivery
Required skills
asset management expertise, investment accounting, book of record operations, team management, strategic client relationship management, operational risk management, product strategy collaboration, revenue growth identification, data-driven decision making
Preferred skills
experience leading complex client escalations, cross-functional leadership, problem-solving
Technologies
Microsoft Office
Responsibilities
Manage teams spanning managers and individual contributors; drive talent management lifecycle including hiring and succession planning; build a positive culture of collaboration and accountability; track and drive quantitative and qualitative metrics for project and team success; collaborate with product and sales teams to build differentiated offerings; partner with Global Delivery for client onboarding; identify new revenue opportunities; analyze and prioritize operational risks; own key business metrics including ESS, NPS, CSAT, and gross margin; serve as subject matter authority on asset management operations and investment accounting
Seniority
Senior, hands-on IC with leadership responsibilities
