Implementation Manager
Core
Lead customer implementations for identity verification solutions, managing projects from planning through delivery to ensure successful outcomes.
Role type
Senior Implementation Manager (Professional Services)
Builds
Secure identity verification solutions for businesses
Domain
FinTech / Identity Authentication & Verification
Deliverable
production ML models | product features
Required skills
Project management, stakeholder management, cross-functional coordination, requirement analysis, risk management, budget and timeline management, Agile delivery, technical aptitude
Preferred skills
Biometric technologies, FinTech industry experience, Jira/Confluence administration
Technologies
Jira, Confluence
Responsibilities
Serve as primary point of contact for customer implementation projects; manage portfolio of client projects within scope, budget, and timeline; coordinate cross-functional teams (Product, Engineering, DevOps); translate business needs into implementation plans; communicate project status and risks to stakeholders; optimize delivery processes and share best practices.
Seniority
Senior, hands-on IC with leadership influence
